FREQUENTLY ASKED QUESTIONS
We provide online training and support to help educate you on how to use the machines we provide you. We provide you with videos that help guide you on how to use the machines and get started.
We provide free training & support for all customers who purchase the machines from our shop.
Training is provided at R999.99 for customers who did not purchase machines from our shop.
Our Warranty on the machines 6 months for all the machines. All information regarding our warranty you need to email our support centre(support@techup3d.com) to get help and information.
Should your machine have any faulty within the 6 months period we provide you, you will need to contact support@techup3d.com our support centre will help you.
We ship everywhere across the whole continent of Africa. We use various Courier methods to ship your products such as FeDex Courier and The Courier Guy. We provide you with a tracking number to tract your order as soon as the Courier have you order.
Our shipping takes 5 to 9 working days.
We provide Free shipping for all Orders amounting a value of R999.99 or more.
We make sure that we keep all our customer details private. All Shipping details are kept private. We recommend that you sign up in the My Account page to keep your profile locked and Private.




